Last updated: 18 May 2026
By accessing or using the Giggly website and services at giggly.uk (“Giggly”, “we”, “us”, or “the Service”), you agree to these Terms and Conditions. If you do not agree, you must not use the Service.
Giggly is a social event discovery platform for live music and gigs. The Service may include, among other things:
We may add, change, or remove features at any time.
You must be at least 13 years old to use Giggly. Where required by law, you must be 18 or older to buy or sell tickets.
Access may require SMS verification. You agree to:
You retain ownership of content you submit. By posting content on Giggly, you grant us a non-exclusive, worldwide licence to host, display, and distribute that content solely to operate the Service.
You must not post content that is illegal, misleading, infringing, abusive, or spam. We may remove content or suspend accounts that breach these terms.
The ticket swap feature is a facility for users to connect with each other. Giggly is not a ticket agent, marketplace operator, payment provider, or party to any sale between users. We do not process payments for ticket transactions between users unless we explicitly state otherwise in the product.
Important: Giggly cannot take any responsibility for the ticket swap feature or for any transaction, arrangement, or communication between users arising from it.
To the fullest extent permitted by law, we accept no liability whatsoever in connection with ticket swap, including (without limitation) for:
All use of ticket swap is entirely at your own risk.
If you list or buy tickets, you are solely responsible for:
We strongly recommend meeting in safe public places where appropriate, using payment methods with buyer protection where possible, and never sharing unnecessary financial or personal details.
Please report suspicious listings or behaviour to [email protected]. We may investigate and remove content or restrict accounts but are under no obligation to mediate disputes between users.
Event details may be submitted by users or derived from third-party sources. We do not guarantee that event information (dates, venues, prices, line-ups, or ticket availability) is complete, accurate, or up to date. Always confirm important details with official sources before making plans or purchases elsewhere.
You must not:
The Giggly name, logo, branding, and software are owned by us or our licensors. You may not copy or use them without permission except as allowed by normal use of the Service.
Our use of personal data is described in our Privacy Policy. By using Giggly, you acknowledge that you have read that policy.
The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including fitness for a particular purpose and non-infringement.
We do not warrant uninterrupted or error-free operation of the Service.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law (including liability for death or personal injury caused by negligence, or for fraud).
Subject to the above, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or opportunities arising from your use of the Service.
Our total liability to you for any claim arising from these terms or the Service shall not exceed the greater of (a) £100 or (b) the amount you paid us for the Service in the twelve months before the claim, if any.
You agree to indemnify and hold harmless Giggly and its operators from claims, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your content, your breach of these terms, or any ticket swap transaction in which you participate.
We may suspend or terminate your access at any time if we reasonably believe you have breached these terms or if necessary to protect the Service or other users. You may stop using the Service at any time.
We may update these Terms and Conditions from time to time. The “Last updated” date at the top will change when we do. Continued use after changes constitutes acceptance of the revised terms. Material changes may also be communicated where appropriate.
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights you have as a consumer in your country of residence.
Questions about these terms: [email protected]